Message
- 10#roger hall 2018-06-30 01:29:32
- ContentT-180BT. can/t get to play on samsung smart tv. no blutooth. Bought optical cable hooked up,set from tv to optical. still wont work. Will work on iphone blue tooth.. any help??
- Admin ReplyDear Roger, Thank you for letting us know your concern. Here are some steps may help you. 1. Please insert the optical cable and make sure it is attached well. 2. Press " POWER ON/OFF" button to "ON" at the back of T180. 3. Press the on/off button on the remote to activate it. 4. Press "OPT" on the remote to switch into OPT mode. The mode indicatoe on the upper frot of the sound bar keeps orange when the sound bar activates OPT mode. 5. Select "Settings" on your TV or press the setting button on your TV remote, go the system Setting-Sound-External Spaeakers- Optical Output or Setting-Sound-Output- Optical. Kindly note that different TV models have different way to find this setting. Please try a few more times to find this setting on your TV. Hope this can help. Please feel free to let us know if you have any problem with this product. It is our pleasure to help. Have a nice day! Regards, Lugulake Customer Support
- 9#JR Rush 2018-06-02 09:54:27
- ContentEverything is working great, execpt the auido wont play from the T.V. through the system? All aux jaxs and power is a go.
- Admin ReplyDear Justin, Thank you for your time to leave a message. Kindly note that you may need a converter and a optical cable given your descripition. Please feel free to contact us at support@lugulake.us if you have any problem. It is our pleasure to offer assistance. Have a nice day! Regards, Lugulake
- 8#Rich Blake 2018-01-26 02:23:54
- ContentI bought a watch winder. Do the batteries need to be installed if I use the AC adapter?
- Admin ReplyNo, and the battery can't use with AC adapter at the same time. It won't work at this situation.
- 7#Sally Baecker 2017-10-11 04:09:05
- ContentPlease contact me regarding a lugo lake speaker for tablets I cannot get to turn on have only used once
- Admin ReplyCould you please give me your order number or send email to support@lugulake.us ?
- 6#stephen block 2017-07-22 20:17:36
- ContentI have just purchased from amazon the watch winder chioyda manufactured by your co. It is a beautiful unit, but it does not work at all by batteries or wall outlet plug in. I am returning it to Amazon. very disappointed. Any suggestions to assist me. Thank you as I have to look for another unit. Please advise
- Admin ReplyHi, if you use the battery and wall plug at the same time. it won't work. It only support wall plug or cut off and use battery.
- 5#Teresa Leon 2017-07-22 12:09:43
- ContentHi guys, I bought an awesome LUGULAKE T-200X and so far I love it, except that I can/t seem to be able to connect it to my LG flat screen tv. I have followed the directions on the user manual with no luck. Help would be greatly appreciated.....thanks beforehand....:)
- Admin ReplyHi, you can connect the soundbar and LG TV by bluetooth speaker if you meet this problem
- 4#Larry Smith 2017-06-21 05:52:57
- ContentI received my watch winder yesterday, but there was not a guarantee card inside. Can I get one emailed or get one sent on email?
- Admin ReplyIt's OK if you don't see the warranty card included. If you had any problem, please send us email to support@lugulake.us
- 3#Greg A 2017-03-13 01:34:43
- ContentI bought and love my TV bar with the 8/ sub. But i broke my remote.can i get another one.how do i do this.please help
- Admin ReplyYes. Could you please tell us your order ID? We can send the remote controller to your address.
- 2#Lorraine Stigliano 2017-02-06 01:39:07
- ContentI received an electric kettle as a gift. I accidentally broke the ceramic cover. Would you be able to replace just a cover?
- Admin ReplyHi, We should know the Model of this kettle. Because some models we didn't produce and sell anymore. If the kettle cover you broken is from a new order. We can surely to send you a cover.
- 1#Rick 2016-01-01 06:19:07
- ContentIs it possible to buy a replacement lid for a LugeLake ceramic teapot?
- Admin ReplyHi,Sara, Sorry, we sell this teapot complete set. you are not the only one who broken the pot lid and ask for replacement. Actually, we have enquired our factory, the answer is they don't produce it separately. Usually we suggest you find another lid(cups, teapot) instead.